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Privacy Policy

PRIVACY POLICY

Last Updated: 02/01/2024

This Privacy Policy describes how Pull Patch ("we," "our," or "us") collects, uses, and discloses the personal information we obtain from users of our website and customers of our products and services. By using our website and/or purchasing our products or services, you consent to the practices described in this Privacy Policy.


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us understand your browser and operating system.

We may also, with your permission, send you emails about our store, new products, and other updates.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you consent to us collecting and using that information for that specific purpose.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If you change your mind after opting in, you can withdraw your consent at any time. To do so, contact us at Support@PullPatch.com or by mail at

Pull Patch

Re: Privacy Compliance Officer

703 Pier Ave STE B. #385

Hermosa Beach, CA, 90254-3943, United States



SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.


SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase. Afterward, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, ensuring the secure handling of credit card information.


SECTION 5 - THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use, and disclose your information as necessary to provide the services they offer.

However, certain third-party service providers, such as payment gateways, may have their own privacy policies regarding the information we provide to them for your purchase-related transactions. We recommend reading their privacy policies to understand how they handle your personal information.

Please note that certain providers may be located in or have facilities in different jurisdictions than either you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of their jurisdiction.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites, so please read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet is 100% secure, we follow PCI-DSS requirements and implement generally accepted industry standards.

COOKIES

We use cookies for various purposes. You can choose to opt-out of cookies if you prefer. Here are the types of cookies we use:

- _session_id: This unique token allows Shopify to store information about your session (referrer, landing page, etc).
- _shopify_visit: This cookie is used by our website provider’s internal stats tracker to record the number of visits and is retained for 30 minutes from the last visit.
- _shopify_uniq: This cookie counts the number of visits to our store by a single customer and expires at midnight (relative to the visitor) of the next day.
- cart: This unique token stores information about the contents of your cart and persists for 2 weeks.
- _secure_session_id: This unique token is sessional.
- storefront_digest: This unique token is indefinite and is used to determine if the current visitor has access to password-protected areas of the shop.


SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.


SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes, we will notify you. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing products and services to you.

QUESTIONS AND CONTACT INFORMATION

If you have questions or requests regarding your personal information, or if you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or seek more information, please contact our Privacy Compliance Officer at Support@PullPatch.com or by mail at:

Pull Patch

Re: Privacy Compliance Officer

703 Pier Ave STE B. #385

Hermosa Beach, CA, 90254-3943, United States

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